24/7 MANAGEMENT
CUSTOMER SERVICE TO BOTH CLIENTS AND EMPLOYEES
Other security firms have automated systems off hours. Unfortunately, security is a 24/7 industry that requires crucial decisions made at anytime. QXL management is available to both our clients and employee anytime to make the difficult decisions easy. In addition, QXL management stays engaged throughout the life cycle of our clients. Unlike other security firms who only engage with clients due to service complaints, QXLs proactive management team will meet with clients and officers during both the good and bad times.
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TRAINED BACKUPS AVAILABLE 24/7
The biggest mistake todays security provider make is not preparing for officers who fall ill, needs a well-deserved vacation, etc... This leads to untrained officers at client locations leaving the client’s assets and personnel open to multiple vulnerabilities. We have no less than five trained security officers on call to respond to a call-off at any time. This assures our clients that they will always have a professionally
trained officer at their facilities and provides our officers with the comfort of knowing they can take the necessary time off when needed.
QXL is not a staffing agency; we are a professional security firm.
CUSTOMIZABLE CLIENT PROGRAMS
Not every client is the same. Our professional experience understands that the needs of a hospital differ from the needs of a distribution center. QXL partners with our clients to create a customizable security program that guarantees successful results.
